Burbank Water and Power Data Access Guide

Burbank Water and Power (BWP) is a community-owned municipal utility serving the City of Burbank, California with electric and water service. BWP has deployed AMI for both electric and water and exposes usage through its Oracle Opower-based Online Account Manager, but it does not yet offer Green Button, EDI, or a public API. California's AB 802 benchmarking program is the primary formal pathway for verified C&I building energy data.

California · Municipal Utility·53,155 customers·Fully supported by Nectar·Last updated June 4, 2026

How to Get Your Burbank Water and Power Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
Online Account Manager (OAM)Residential, C&IBilling, usage graphsNear-real-time to dailyWeb display, PDF
AB 802 Building BenchmarkingC&I / building owners (>50,000 sq ft)Whole-building / tenant monthly energy10–20 business daysCSV / Excel
Opower integration (Home Assistant)All (with credentials)Historical + forecast usage/costDailyAPI / JSON
Green Button / EDI / public APINoneNoneN/ANot offered
01

Billing Data Access

Billing and usage data are available through the Online Account Manager (OAM), a Smart Customer Portal built on Oracle Utilities Opower. Customers can view current and 12 months of historical bills, download PDF bills, and see monthly usage graphs. The portal has no documented CSV/XML programmatic export. For verified C&I data, BWP supports California's AB 802 building benchmarking process, which delivers monthly whole-building or tenant data in CSV/Excel.

What Data Is on Your Burbank Water and Power Bill

  • Current and historical bills (12 months)
  • PDF bill downloads
  • Monthly electric and water usage graphs
  • On-peak / mid-peak / off-peak usage breakdown (commercial)
  • Efficiency rankings and consumption comparisons
  • AB 802 whole-building / tenant monthly data (CSV/Excel)

How to Download Burbank Water and Power Bills (Business & Commercial)

  1. 01Register the business account in the OAM at https://my.burbankwaterandpower.com/Portal/
  2. 02Review bills (PDF) and on/mid/off-peak usage graphs
  3. 03For verified building data, file an AB 802 request to conservation@burbankwaterandpower.com (subject: Benchmarking) with proof of ownership and data-release forms
  4. 04For commercial data questions, contact ECOM@burbankca.gov

How to Download Burbank Water and Power Bills (Residential)

  1. 01Register at https://my.burbankwaterandpower.com/Portal/ with BWP account number, account phone number, and email
  2. 02Log in and open Billing to view current and historical bills
  3. 03Download bills as PDF
  4. 04Open Usage to view monthly consumption graphs

Third-Party Access to Burbank Water and Power Billing Data

AB 802 building benchmarking request

  1. 01Obtain building-owner authorization and proof of ownership
  2. 02Collect tenant Data Release Forms if requesting tenant-level data
  3. 03Submit the package to conservation@burbankwaterandpower.com with subject Benchmarking
  4. 04Receive monthly whole-building/tenant data in 10–20 business days (CSV/Excel)

Customer authorization + manual retrieval

  1. 01Customer signs a data-release authorization naming the third party
  2. 02Email/call BWP Customer Service (bwpcustomerservice@burbankca.gov / 818-238-3700)
  3. 03Receive billing/usage data in 5–10 business days
PDF (bills)Web portal graphsCSV / Excel (via AB 802 request)

Want to understand the charges on your bill?

See the Burbank Water and Power Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

BWP has deployed AMI for both electric and water service. The Online Account Manager shows near-real-time and daily/hourly usage patterns and 12 months of historical graphs, but there is no documented interval data export (no 15-minute/hourly CSV/XML download). Hourly granularity may be obtained by direct request or via the Opower Home Assistant integration.

Meter Technology
AMI smart meters for electric and water over WiFi mesh and fiber networks (Oracle Opower MDM).
Electric Granularity
Hourly / near-real-time in portal display; interval export not documented
Gas Granularity
Not applicable (electric and water utility)

How to Download Burbank Water and Power Interval Data via Green Button

  1. 01Not available — BWP runs on Opower (which supports Green Button Connect) but has not activated CMD/DMD

Interval data is essential for rate comparison and TOU analysis.

See which Burbank Water and Power rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

Green Button Download My Data is not offered. The Opower platform supports it but BWP has not enabled it.

Available To
Not available

Connect My Data

Green Button Connect My Data is not offered. No ESPI/CMD endpoint is exposed despite Opower's capability.

API Standard
ESPI (not activated)
Available To
Not available

04

Third-Party API Access

BWP offers no public REST/GraphQL API and no developer portal. The only programmatic-style native access is the open-source Opower integration (e.g. Home Assistant / Tronikos opower library), which uses customer credentials to pull historical and forecasted usage from the Opower backend. Nectar provides API access to this utility's billing and usage data — see docs.nectarclimate.com.

Program
None (Opower / Home Assistant unofficial)
Auth Method
Customer username/password (Opower integration); no OAuth/API key program
Rate Limits
Not applicable / undocumented
Interval Latency
Daily/hourly via Opower (unofficial)

How to Register as a Burbank Water and Power API Vendor

  1. 01Use the Home Assistant Opower integration with the customer's BWP credentials
  2. 02Or use Nectar (docs.nectarclimate.com) for automated billing/usage retrieval
  3. 03For formal/verified data, route C&I requests through AB 802 instead

05

EDI (Electronic Data Interchange)

How to Enroll in Burbank Water and Power EDI

  1. 01No EDI program is offered (no 814/820/867, no trading-partner program, no VAN)
  2. 02If EDI is required, contact Customer Service (818-238-3700 / bwpcustomerservice@burbankca.gov) or ECOM@burbankca.gov for commercial data integration
  3. 03Use AB 802 for verified building energy data instead

06

Rate Schedules & Tariff Analysis

BWP commercial rates are size-tiered by kVA, with demand split into separate distribution and reliability components on the large/extra-large schedules. Energy is billed on summer/winter time-of-use periods, and an ECAC ($0.0340/kWh) plus the multi-year Phase 1/Phase 2 increases drive overall cost. Customer charges jumped dramatically in the 2026 schedule (e.g., Large GS from ~$131 to $425/mo).

Burbank Water and Power Rate Schedule List

ScheduleApplicability
Schedule C — Small General ServiceSmall commercial, no demand
Schedule D — Medium General ServiceCommercial 20–250 kVA
Schedule L-TOU — Large General ServiceCommercial 250–1,000 kVA
Schedule XL-TOU — Extra Large General ServiceCommercial over 1,000 kVA

Burbank Water and Power Rate Features & TOU Details

  • kVA-based demand billing on Schedules D, L, and XL
  • Separate Distribution and Reliability demand charges on Large/Extra-Large schedules
  • Summer (Jun 1–Oct 31) / Winter time-of-use energy periods
  • Energy Cost Adjustment Charge (ECAC) of $0.0340/kWh, capped at ±10%/month
  • Secondary vs Primary voltage variants with lower demand rates for primary service
  • Two-phase rate increase: Phase 1 effective 1/1/2026, Phase 2 effective 1/1/2027

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Burbank Water and Power Rate Optimization Guide →

07

Other Data Access Programs

California AB 802 Building Energy Benchmarking

AB 802 requires California utilities to provide energy-use data for covered buildings (>50,000 sq ft). BWP delivers aggregated whole-building data without tenant consent, and tenant-level data with signed Data Release Forms.

  1. 01Confirm covered-building status (>50,000 sq ft)
  2. 02Prepare proof of ownership and data request form
  3. 03Collect tenant Data Release Forms if tenant data is needed
  4. 04Submit to conservation@burbankwaterandpower.com (subject: Benchmarking)
  5. 05Receive data in 10–20 business days and upload to ENERGY STAR Portfolio Manager

Energy Reports & Alerts

BWP offers Home Energy Reports, Weekly Energy Updates, and High Bill Alerts (Opower-driven) plus WaterSmart hourly water usage and leak alerts.

  1. 01Opt in to Home Energy Reports and Weekly Energy Updates in the OAM
  2. 02Enable High Bill Alerts and WaterSmart leak alerts

08

Limitations & Considerations

  • No Green Button (Download or Connect My Data) despite Opower capability
  • No public API or developer portal
  • No EDI program (814/820/867)
  • No self-service interval data export (CSV/XML)
  • No automated third-party authorization program
  • California privacy law (Gov. Code 6254.16, PU Code 8381) restricts third-party data sharing absent authorization or AB 802
  • AB 802 data is monthly granularity only

09

Burbank Water and Power Data Access FAQ

Can a C&I customer get verified building energy data from BWP?

Yes — through California's AB 802 program. For covered buildings over 50,000 sq ft, BWP provides aggregated whole-building monthly data (no tenant consent needed) or tenant-level data with signed Data Release Forms, returned as CSV/Excel within 10–20 business days to conservation@burbankwaterandpower.com.

Does BWP support Green Button or a public data API?

No. BWP runs on Oracle Opower (which supports Green Button Connect), but it has not activated Download or Connect My Data, and there is no public REST/GraphQL API or developer portal.

How can a consultant pull interval usage automatically?

BWP has no official interval export. The open-source Opower integration (Home Assistant / Tronikos opower library) can retrieve historical and forecasted usage using the customer's BWP credentials, and Nectar provides API access to this utility's billing and usage data — see docs.nectarclimate.com. For audit-grade data, use AB 802.

What commercial electric rate will my facility be on?

BWP classifies commercial accounts by size: Schedule C (Small General Service, no demand), Schedule D (Medium, 20–250 kVA), Schedule L-TOU (Large, 250–1,000 kVA, secondary or primary), and Schedule XL-TOU (Extra Large, over 1,000 kVA). All but Schedule C are demand-billed on kVA with time-of-use energy rates.

Are BWP rates increasing?

Yes. The City Council approved a multi-year increase: an electric system average increase of about 9.9% effective January 1, 2026 (Phase 1), with a further Phase 2 increase effective January 1, 2027. Commercial customer charges rose sharply under the new schedule.

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