Union Power Cooperative Data Access Guide
Union Power Cooperative (legally Union Electric Membership Corp) is a member-owned electric cooperative serving roughly 90,000 accounts across five south-central North Carolina counties. Data access is self-service via the customer portal and mobile app; there is no Green Button, EDI, or formal third-party API, so C&I data sharing is handled through manual authorized requests.
How to Get Your Union Power Cooperative Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Online Customer Portal | ✓ | — | All | Billing, monthly usage | Real-time view | Web/PDF |
| UPC Mobile App | ✓ | — | All | Billing, usage, alerts | Real-time view | Mobile UI |
| Manual Authorized Request | — | ✓ | C&I via authorization | Billing, monthly usage | 2-4 weeks | PDF/email |
| Green Button / API / EDI | — | — | None | Not available | N/A | N/A |
Billing Data Access
Billing data is available through the Union Power online customer portal and the UPC Mobile app. Customers can view current and historical bills, account history, and usage; there is no machine-readable export (CSV/XML) and no automated third-party feed.
What Data Is on Your Union Power Cooperative Bill
- Current and past bills (multiple years)
- Monthly usage history
- Account/payment history
- Bill analysis and breakdown
- Daily usage (prepaid service customers only)
How to Download Union Power Cooperative Bills (Business & Commercial)
- 01Log into the customer portal with the commercial account credentials
- 02Review billing and monthly usage under MY ACCOUNT
- 03For extended history, contact the Manager of Billing (Ashley Terrell) at 704-289-3145
- 04For third-party/consultant access, submit a signed customer authorization letter to member.inquiry@union-power.com
How to Download Union Power Cooperative Bills (Residential)
- 01Log in at https://services.union-power.com/onlineportal/Customer-Login with account number and password
- 02Open the MY ACCOUNT menu and select Account History to view bills
- 03Go to BILLING & PAYMENTS to view or sign up for E-bill
- 04Use MY ACCOUNT > Usage History to review monthly consumption
Third-Party Access to Union Power Cooperative Billing Data
Manual Authorized Data Request
- 01Customer prepares a signed authorization letter naming the third party, data, time period, and frequency
- 02Submit to member.inquiry@union-power.com or call 704-289-3145
- 03Union Power reviews case-by-case (estimated 2-4 weeks) and delivers data, typically by email/PDF
Want to understand the charges on your bill?
See the Union Power Cooperative Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Union Power has not publicly disclosed a system-wide AMI deployment. Only prepaid (Schedule PS) customers see daily usage tracking through the portal; no 15-minute or hourly interval data download is available to standard customers.
How to Download Union Power Cooperative Interval Data via Green Button
- 01Green Button is not implemented by Union Power Cooperative; no Download My Data or Connect My Data flow exists.
Interval data is essential for rate comparison and TOU analysis.
See which Union Power Cooperative rate schedule is best for your usage pattern →Third-Party API Access
Union Power does not offer a Share My Data portal, developer API, or aggregator partnership. Third-party access is handled manually through customer-authorized data requests reviewed case-by-case.
How to Register as a Union Power Cooperative API Vendor
- 01Obtain a signed customer authorization letter
- 02Submit a formal request on letterhead to the Manager of Marketing & Energy Services / Manager of Billing
- 03Specify exact data, time period, format, and intended use
- 04Expect manual delivery (PDF/email); no SLA
EDI (Electronic Data Interchange)
How to Enroll in Union Power Cooperative EDI
- 01No EDI trading partner program exists. Organizations requiring EDI should contact the Director of Purchasing and Inventory Control (Jason Jones) at 704-289-3145 to inquire about feasibility.
Sources
Rate Schedules & Tariff Analysis
Union Power C&I billing combines a fixed Basic Facilities Charge, a demand charge tied to the maximum 15-minute kW, and tiered or TOU energy charges, all adjusted by the monthly Wholesale Power Cost Adjustment (WPCA). The declining-block energy structure on Schedule CS rewards higher-volume loads, while CTS/GTS reward off-peak shifting. The WPCA base purchased-power cost is $0.076009/kWh.
Union Power Cooperative Rate Schedule List
| Schedule | Applicability |
|---|---|
| Schedule CS - Commercial Service | Three-phase commercial members; $8.90/kW demand above 25 kW plus declining-block energy. |
| Schedule CTS - Commercial Time-of-Day Service | TOU commercial; $15.75/kW on-peak demand and tiered energy. |
| Schedule TS - Transmission Service | Transmission-voltage (100 kV+) members; $14.00/kW, $0.033189/kWh. |
Union Power Cooperative Rate Features & TOU Details
- Demand charge on the maximum 15-minute kW (CS above 25 kW; TS all kW)
- Declining-block energy on Schedule CS
- Time-of-day options (CTS, GTS) with on-peak/off-peak/super off-peak tiers
- Wholesale Power Cost Adjustment (WPCA) applied to all kWh
- Seasonal summer/winter energy split on Schedule GS
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Union Power Cooperative Rate Optimization Guide →Other Data Access Programs
Prepaid Service (Schedule PS)
Pay-as-you-go service with daily usage and balance tracking, the only Union Power option that exposes daily (sub-monthly) consumption.
- 01Enroll via the customer portal or by calling 704-289-3145
- 02View daily kWh and estimated cost under MY ACCOUNT > Usage History
- 03Configure daily usage/low-balance alerts
Usage & Outage Alerts
Threshold-based daily usage alerts (prepaid), bill notifications, and outage notifications via email, SMS, or voice.
- 01Log into the customer portal
- 02Open MY ACCOUNT > Manage Alerts
- 03Set thresholds and delivery channels
Limitations & Considerations
- ⚠No Green Button Download My Data or Connect My Data
- ⚠No public API or developer portal
- ⚠No EDI trading partner program
- ⚠No 15-minute or hourly interval data access for retail customers
- ⚠No machine-readable export (CSV/XML); data is web/PDF only
- ⚠Third-party access is manual, case-by-case, with no SLA or published fee
Union Power Cooperative Data Access FAQ
Can a third-party energy manager pull our Union Power interval or billing data via API?▾
No. Union Power has no API, Green Button, or aggregator program. A consultant must submit a signed customer authorization letter to member.inquiry@union-power.com (or the Manager of Billing) and receive data manually, typically as PDF/email within an estimated 2-4 weeks.
Is 15-minute interval data available for our commercial facility?▾
Not through any self-service channel. C&I schedules CS, CTS, and TS bill on the maximum 15-minute demand registered by a demand meter, but the underlying interval data is not exposed to customers or third parties. Only prepaid customers see daily (not interval) usage.
Which rate schedule applies to a commercial site on three-phase service?▾
Most commercial members on or near three-phase lines take Schedule CS (Commercial Service), which adds a demand charge for load above 25 kW. Time-of-use-capable sites can opt into Schedule CTS. Members at 100 kV+ take Schedule TS (Transmission Service).
Can we shop for a competitive electricity supplier?▾
No. North Carolina is a regulated market with no retail choice, and as a member-owned cooperative Union Power is the sole provider in its territory. Cost optimization is achieved through rate-schedule selection and demand management, not supplier switching.
How do we get more than 12 months of billing history?▾
The portal shows 12+ months. For longer histories, contact the Manager of Billing (Ashley Terrell) at 704-289-3145 or member.inquiry@union-power.com with the account number and the period needed.
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