Presque Isle Electric & Gas Co-op (PIE&G) Data Access Guide
Presque Isle Electric & Gas Co-op (PIE&G) is a nonprofit, member-regulated cooperative serving roughly 35,200 electric and 13,500 natural gas members across nine Northeast Michigan counties. PIE&G deployed OATI's webSmartEnergy AMIoT metering system across 46,000 meters in 2020, exposing hourly usage CSV exports through NISC SmartHub, but offers no Green Button, API, or EDI — third-party access requires written customer authorization and manual delivery.
How to Get Your Presque Isle Electric & Gas Co-op (PIE&G) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub Web Portal | ✓ | — | All members (electric and gas) | Billing PDFs, hourly usage | Daily usage; monthly billing | PDF / CSV / web |
| MYPIE&G Mobile App | ✓ | — | All members | Bills, usage graphs, meter readings | Daily | Mobile display / PDF |
| Manual Authorized Request | ✓ | ✓ | Members and authorized consultants/aggregators | Billing statements, interval data | 5-15 business days | CSV / PDF / email |
| Reverse-Engineered SmartHub API | ✓ | — | Technically capable members (unofficial) | 15-minute interval usage | Automated via scripts | JSON / CSV |
Billing Data Access
PIE&G provides billing access through NISC SmartHub (web) and the MYPIE&G mobile app: current bill, payment history, and past statements as PDFs. CSV export of billing data is not formally documented. There is no third-party authorization mechanism in SmartHub; consultants use written customer authorization and direct contact with Member Services for manual delivery.
What Data Is on Your Presque Isle Electric & Gas Co-op (PIE&G) Bill
- Current bill amount and due date
- Bill payment history
- Past billing statements (PDF)
- Account balance and service information
- Usage data (see interval section)
How to Download Presque Isle Electric & Gas Co-op (PIE&G) Bills (Business & Commercial)
- 01Register the commercial account in SmartHub
- 02Review billing history and download PDF statements per billing period
- 03Use the Usage Analysis section for hourly consumption (CSV export where available)
- 04For bulk billing data, submit a written request to Member Services
- 05Authorize consultants in writing for any third-party data requests
How to Download Presque Isle Electric & Gas Co-op (PIE&G) Bills (Residential)
- 01Go to https://pieg.smarthub.coop/ (or Manage My Account at pieg.com)
- 02Register with your PIE&G account number, email, and password
- 03View the current bill, balance, and payment history
- 04Open View Statements / Billing History and download bills as PDF
- 05Set up AutoPay or one-time payments as needed
Third-Party Access to Presque Isle Electric & Gas Co-op (PIE&G) Billing Data
Written authorization + manual request
- 01Customer provides written authorization naming the third party and data scope
- 02Send authorization to Member Services, PO Box 308, Onaway, MI 49765, or call (800) 423-6634
- 03Third party submits the data request with account number and required time period
- 04PIE&G reviews and delivers data manually (PDF statements or email)
- 05Expect a 5-10 business day turnaround for billing data
Want to understand the charges on your bill?
See the Presque Isle Electric & Gas Co-op (PIE&G) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
PIE&G deployed OATI's webSmartEnergy AMIoT AMI system in August 2020 across 46,000 electric and gas meters on a LoRa-based network with bidirectional communication. Members view daily/monthly usage in SmartHub and can export CSVs at hourly granularity; 15-minute CSV exports were removed in January 2024 by the NISC platform, leaving the unofficial SmartHub API or special requests as the 15-minute paths.
How to Download Presque Isle Electric & Gas Co-op (PIE&G) Interval Data
- 01Log into https://pieg.smarthub.coop/
- 02Open My Usage / Usage Analysis and select the date range
- 03View daily and monthly usage graphs
- 04Use Export/Download for CSV (hourly granularity)
- 05For 15-minute data, contact the utility or use the unofficial electric-usage-downloader tool (unsupported)
Interval data is essential for rate comparison and TOU analysis.
See which Presque Isle Electric & Gas Co-op (PIE&G) rate schedule is best for your usage pattern →Third-Party API Access
PIE&G publishes no developer portal, official API, webhooks, or aggregator partnerships. The NISC SmartHub API has been reverse-engineered (electric-usage-downloader, active 2025-2026) and lets individual members pull 15-minute interval data programmatically — unofficial and unsupported. Formal third-party access requires written customer authorization and manual requests to Member Services; bulk or ongoing requests may require a data-sharing agreement, NDA, and possibly board approval given cooperative governance.
How to Register as a Presque Isle Electric & Gas Co-op (PIE&G) API Vendor
- 01Review the PIE&G Rate Book on the Michigan MPSC site for customer data rights
- 02Inquire via https://pieg.com/rfps/ or business development about existing data agreements
- 03Secure written customer authorization stating data types, account number, and time period
- 04Submit the request to Member Services at (800) 423-6634 or via pieg.com/contact
- 05For bulk/ongoing access, negotiate a data-sharing agreement and confidentiality terms
EDI (Electronic Data Interchange)
No EDI support is documented: no ANSI X12 or EDIFACT evidence and no trading-partner program. As a ~35,000-member cooperative, PIE&G likely does not support EDI; business partners should call Member Services at (800) 423-6634 to ask about 814/820/867/810 availability or alternative exchange methods (SFTP, manual uploads).
Sources
Rate Schedules & Tariff Analysis
PIE&G publishes electric rates on its website and its rate book and cancelled sheets through the Michigan MPSC. As a member-regulated cooperative, rate changes go through the co-op board; customer data rights referenced in the rate book should be reviewed before third-party requests.
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Presque Isle Electric & Gas Co-op (PIE&G) Rate Optimization Guide →Other Data Access Programs
Michigan Energy Optimization Programs
PIE&G members can access Michigan energy optimization (efficiency) programs administered through michigan-energy.org.
PIE&G Connect (Fiber Internet)
Fiber internet division of the cooperative; separate from energy data access.
Limitations & Considerations
- ⚠No Green Button / Open ESPI or Connect My Data implementation.
- ⚠No official API, developer portal, webhooks, or aggregator partnerships; the SmartHub API is reverse-engineered and unsupported.
- ⚠No documented EDI (ANSI X12/EDIFACT) or trading-partner program.
- ⚠SmartHub CSV exports were restricted from 15-minute to hourly granularity in January 2024 by the NISC platform.
- ⚠As a member-regulated cooperative under Michigan PA 167 of 2008, MPSC data-sharing tariffs may not apply; third-party access is manual with 5-15 business day turnaround.
Presque Isle Electric & Gas Co-op (PIE&G) Data Access FAQ
How do commercial members access PIE&G usage and billing data?▾
Register at https://pieg.smarthub.coop/ for 24/7 access to bills (PDF), payment history, and the Usage Analysis section, which supports hourly CSV exports. The MYPIE&G mobile app mirrors bill history and usage graphs. For larger extracts, submit a written request to Member Services at (800) 423-6634.
Can I get 15-minute interval data from PIE&G's smart meters?▾
The OATI AMIoT system deployed in 2020 records interval data, and SmartHub offered 15-minute CSV exports until January 2024, when NISC restricted exports to hourly. Today, 15-minute data requires a special request to the utility or the community reverse-engineered SmartHub API (electric-usage-downloader), which is unofficial and unsupported.
Does PIE&G support Green Button, an API, or EDI?▾
No. Green Button/ESPI, Connect My Data, a public API, webhooks, and EDI trading-partner programs are all unavailable or undocumented. Programmatic integration relies on manual authorized requests or the unsupported SmartHub API.
How does an energy consultant get authorized access to a member's data?▾
Obtain written customer authorization stating the data types, account number, and time period, then submit it with your request to Member Services ((800) 423-6634 or PO Box 308, Onaway, MI 49765). Expect manual delivery in 5-15 business days; bulk or ongoing requests may require a data-sharing agreement and NDA, potentially with co-op board approval.
Who regulates PIE&G's rates?▾
PIE&G is a member-regulated cooperative under Michigan PA 167 of 2008, so its member-elected board — not the Michigan PSC — sets rates. The rate book is still published via the MPSC site, and Michigan Admin Code R 460.135 consumption-data rules may apply differently to member-regulated co-ops than to MPSC-jurisdictional utilities.
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