Peoples Natural Gas Data Access Guide
Peoples Natural Gas is Pennsylvania's largest natural gas distribution company, serving roughly 700,000 residential, commercial, and industrial customers across 18 counties in Southwestern Pennsylvania. An Essential Utilities subsidiary regulated by the PA PUC, Peoples offers a My Account portal, formal data request forms, and EDI billing, with competitive gas supply available through Pennsylvania's Customer Choice program.
How to Get Your Peoples Natural Gas Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| My Account (e-Account) portal | ✓ | — | All | Billing, payment, monthly usage | Real-time | HTML, PDF |
| Billing history / inquiry forms | ✓ | — | Residential & business | Billing history | 3-5 business days | Printed / digital |
| Interval data request | ✓ | — | C&I (on request) | Interval/granular usage | 3-10 business days | CSV/Excel/PDF |
| EDI 810 | ✓ | ✓ | Business | Invoice/billing | Monthly | ANSI X12 |
| Third-Party Verification Agreement | — | ✓ | Authorized agents | Billing/usage (as authorized) | Manual | Varies |
Billing Data Access
Peoples provides billing data through the My Account (e-Account) online portal, downloadable PDF bills, e-Billing by email, and formal request forms. All residential and commercial customers can register a free e-Account to view up to 24 months of billing, payment, and usage history.
What Data Is on Your Peoples Natural Gas Bill
- Account summary and latest bill
- Up to 24 months of billing history
- Up to 24 months of payment history
- Monthly usage with month-over-month and year-over-year charts
- Meter readings, service dates, and rate information
How to Download Peoples Natural Gas Bills (Business & Commercial)
- 01Register or log in to My Account with the business account number
- 02Review bill details, meter readings, and rate information
- 03Save bills as PDF for recordkeeping
- 04For custom data, submit the Business Account Billing Inquiry form
- 05Contact the Business & Industry team for EDI or bulk data needs
How to Download Peoples Natural Gas Bills (Residential)
- 01Visit https://www.peoples-gas.com/my-account/ and click Register or Login
- 02Create a free account with email and password
- 03Enter the account number and verify ownership
- 04View account summary, bill history, and usage
- 05Save bills as PDF or enroll in e-Billing
Third-Party Access to Peoples Natural Gas Billing Data
Third-Party Verification Agreement
- 01Customer obtains the Third-Party Verification Agreement from Peoples
- 02Customer names the third party and the data types authorized
- 03Customer signs and mails the agreement to Peoples
- 04Peoples updates the record; third party can then request authorized data
EDI 810 distribution
- 01Customer authorizes the third party via the verification agreement
- 02Third party enrolls for EDI with the Business & Industry team
- 03Third party receives authorized EDI 810 invoices on the customer's behalf
Manual PDF / data export sharing
- 01Customer downloads bills/usage from My Account
- 02Customer shares files with consultant or uploads to ENERGY STAR Portfolio Manager
- 03Consultant analyzes consumption outside utility systems
Want to understand the charges on your bill?
See the Peoples Natural Gas Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Peoples is deploying Itron Intelis 250 smart meters (AMR technology), but does not currently offer self-service interval/granular data. Standard residential and commercial customers see monthly usage in My Account. Detailed interval data (e.g., hourly or 15-minute) is available only by manual request to customer service and may be subject to fees.
How to Download Peoples Natural Gas Interval Data via Green Button
- 01Green Button / ESPI is not currently implemented by Peoples
- 02For granular data, call customer service at 1-800-764-0111
- 03Identify as the account holder and specify the date range and account number
- 04Ask about available formats (CSV, Excel, PDF) and any data-extraction fees
- 05Allow several business days for the utility to extract and deliver the data
Interval data is essential for rate comparison and TOU analysis.
See which Peoples Natural Gas rate schedule is best for your usage pattern →Third-Party API Access
Peoples does not offer a public developer API, Green Button Connect, or a formal data-aggregator integration. Automated third-party access is achieved through EDI 810 billing distribution, authorized by a customer-signed Third-Party Verification Agreement. Manual data requests and ENERGY STAR Portfolio Manager uploads are alternatives.
How to Register as a Peoples Natural Gas API Vendor
- 01Obtain a signed Third-Party Verification Agreement from the customer
- 02Enroll for EDI with the Business & Industry team
- 03Establish VAN or direct EDI connectivity and complete testing
- 04Receive authorized EDI 810 invoices on the customer's behalf
EDI (Electronic Data Interchange)
Supported Peoples Natural Gas EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 810 | Invoice/Bill | Delivers the monthly natural gas invoice (usage, commodity, delivery, taxes, riders, amount due) in ANSI X12 format. |
| 820 | Payment Order / Remittance Advice | Optionally used to transmit payment/remittance data; availability should be confirmed with Peoples. |
How to Enroll in Peoples Natural Gas EDI
- 01Confirm EDI-capable systems and a VAN connection
- 02Contact the Peoples Business & Industry team to request EDI 810 (v4010) implementation
- 03Provide company details, account numbers, and EIN
- 04Obtain and follow the EDI Implementation Guide; complete 2-4 weeks of testing
- 05Activate production EDI; paper bills are discontinued for enrolled accounts
Rate Schedules & Tariff Analysis
Peoples C&I bills separate regulated distribution (delivery) charges from the gas commodity. Distribution rates are set by the PA PUC and vary by usage class (SGS/MGS/LGS), while the commodity is competitive under Customer Choice. Riders (DSIC, WNA) and the quarterly gas cost adjustment also affect the bill. Optimizing cost means choosing the right usage class, shopping the commodity, and managing seasonal use.
Peoples Natural Gas Rate Schedule List
| Schedule | Applicability |
|---|---|
| Small General Service (SGS) | C&I customers using under 1,000 Mcf per year. |
| Medium General Service (MGS) | C&I customers using 1,000-24,999 Mcf per year. |
| Large General Service (LGS) | Large C&I customers using over 25,000 Mcf per year. |
Peoples Natural Gas Rate Features & TOU Details
- Two-part bill: regulated distribution + competitive/pass-through commodity
- Usage-based classes: SGS (<1,000 Mcf), MGS (1,000-24,999 Mcf), LGS (>25,000 Mcf)
- Quarterly gas cost adjustment with a published Price to Compare
- DSIC infrastructure rider capped at 5.0% of distribution charges
- Weather Normalization Adjustment (Oct 1-May 31) for RS/CAP/SGS/MGS
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Peoples Natural Gas Rate Optimization Guide →Other Data Access Programs
Customer Choice (PA Gas Choice)
Pennsylvania's Customer Choice program lets Peoples customers buy the gas commodity from competitive licensed suppliers while Peoples continues distribution. Up to 24 months of usage history can be shared with authorized suppliers to support enrollment and rate comparison against the Price to Compare.
- 01Review available suppliers and the Peoples Price to Compare
- 02Authorize sharing of usage history with a supplier
- 03Select a supplier and contract terms
- 04Peoples continues to deliver gas and bill distribution charges
ENERGY STAR Portfolio Manager Benchmarking
Customers can export billing/usage data from My Account (or via a manual request) and upload it to EPA's ENERGY STAR Portfolio Manager for building benchmarking. Peoples does not directly integrate with Portfolio Manager.
- 01Create a free Portfolio Manager account
- 02Obtain consumption data from My Account or a data request
- 03Format data as CSV/Excel and upload to Portfolio Manager
- 04Review efficiency metrics and benchmarks
Limitations & Considerations
- ⚠No Green Button (ESPI) implementation.
- ⚠No public developer API or formal data-aggregator integration.
- ⚠Self-service data is monthly only; interval/granular data requires a manual request and may incur fees.
- ⚠Third-party access is fragmented - requires a signed Third-Party Verification Agreement per customer.
- ⚠A base-rate case is pending (PA PUC Docket R-2026-3060165); approved distribution rates may change in late 2026.
Peoples Natural Gas Data Access FAQ
Can a commercial or industrial customer get interval (hourly/15-minute) gas data from Peoples?▾
Not through self-service. My Account shows monthly usage only. For granular interval data, a C&I customer must call customer service (1-800-764-0111), identify as the account holder, specify the date range and account number, and request the data. Delivery typically takes several business days and may be subject to data-extraction fees.
Does Peoples Natural Gas offer Green Button or a public API?▾
No. Peoples (Pennsylvania) does not implement Green Button (ESPI) or a public developer API. Automated programmatic access for business customers is through EDI 810 billing, authorized by a signed Third-Party Verification Agreement. Monthly usage and PDF bills are available in My Account.
How does a consultant or aggregator get authorized access to a customer's data?▾
The account holder completes and signs a Third-Party Verification Agreement specifying the third party and the data types authorized, then mails it to Peoples. Once recorded, the third party can request authorized billing/usage data, and can be added to EDI distribution if applicable. Some requests may incur fees.
What are Peoples' commercial and industrial gas rate classes?▾
Under Retail Tariff No. 48, business customers are grouped by annual usage: Small General Service (SGS, under 1,000 Mcf/yr), Medium General Service (MGS, 1,000-24,999 Mcf/yr), and Large General Service (LGS, over 25,000 Mcf/yr). Each pays a monthly customer charge plus distribution (delivery) charges, with the gas commodity billed separately or via a chosen supplier. Current per-unit charges are set in the filed tariff.
Can C&I customers shop for a competitive gas supplier in Pennsylvania?▾
Yes. Through Pennsylvania's Customer Choice (Gas Choice) program, C&I customers can buy the gas commodity from a competitive licensed supplier while Peoples continues distribution. Compare supplier offers against the Peoples Price to Compare listed on each bill.
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