Middle Tennessee Natural Gas Utility District (MTNGUD) Data Access Guide
Middle Tennessee Natural Gas Utility District (MTNGUD) distributes natural gas to 70,588 customers across 10 counties in middle and east Tennessee from its Smithville headquarters. The district runs Central Service Association's UtilityNexus portal for online billing and usage viewing, but offers no AMI interval data, Green Button, API, or EDI access — third-party data requests are handled manually with written customer authorization.
How to Get Your Middle Tennessee Natural Gas Utility District (MTNGUD) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| UtilityNexus Portal / Mobile App | ✓ | — | Residential, commercial, industrial | Billing statements, monthly usage graphs, payment history | Monthly | Web / PDF / app graphs |
| Manual third-party data request | — | ✓ | Consultants, energy managers, aggregators (with written authorization) | Billing history, monthly usage | 5-10 business days | Paper or email at utility's discretion |
| Account manager / engineering support | ✓ | — | Large commercial and industrial | Custom billing analysis, historical reports, usage trends | On request | Custom reports |
| Rate schedules (public) | ✓ | ✓ | Public | Rates, service terms, customer charges | As published | Web / PDF |
Billing Data Access
MTNGUD provides billing access through the UtilityNexus customer portal (powered by Central Service Association), which replaced the prior billing vendor in February 2024. Customers view current and historical statements and graphical usage online or in the mobile app. There is no formal third-party program — outside parties need written customer authorization and a manual request.
What Data Is on Your Middle Tennessee Natural Gas Utility District (MTNGUD) Bill
- Current and historical billing statements
- Historical usage in graph form
- Payment history
- Account preferences and notifications
How to Download Middle Tennessee Natural Gas Utility District (MTNGUD) Bills (Business & Commercial)
- 01Enroll the commercial account in the UtilityNexus portal (same flow as residential)
- 02Contact account service at (833) 438-6864 for billing questions
- 03Request manual data exports for external analysis
- 04For energy analysis or custom reporting on large accounts, contact the Engineering Department at (615) 597-4300
How to Download Middle Tennessee Natural Gas Utility District (MTNGUD) Bills (Residential)
- 01Visit https://mtng.utilitynexus.com and click Sign Up
- 02Provide email, password, account number, billing address, and ZIP code
- 03Log in at https://mtng.utilitynexus.com/login
- 04Click View Statements to see current and historical bills
- 05Click View Usage for graphical consumption history
- 06Print statements from the browser or use the iOS/Android app
Third-Party Access to Middle Tennessee Natural Gas Utility District (MTNGUD) Billing Data
Manual authorization request
- 01Obtain written customer authorization specifically granting release of billing and usage data
- 02Contact MTNG at (833) 438-6864, or (615) 597-4300 for large C&I accounts
- 03Provide customer account number, name, service address, third-party business details, and the signed authorization
- 04Specify data requested (billing history, current bill, usage patterns, date range)
- 05Receive data by paper or email at the utility's discretion, typically within 5-10 business days
Want to understand the charges on your bill?
See the Middle Tennessee Natural Gas Utility District (MTNGUD) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
No interval data exists at MTNGUD. The district has not deployed Advanced Metering Infrastructure; meters are traditional dial meters read monthly per Tennessee Regulatory Authority rules. Customers can self-read meters and track monthly usage trends in the portal, but no 15-minute, 30-minute, or hourly data is collected or available.
How to Download Middle Tennessee Natural Gas Utility District (MTNGUD) Interval Data
- 01Log into the UtilityNexus portal or mobile app
- 02Open the View Usage feature for monthly graphical usage history
- 03Self-read the meter (guide at https://www.mtng.com/reading-your-meter/) for between-bill consumption tracking
- 04Contact customer service to request historical billing data for analysis
Interval data is essential for rate comparison and TOU analysis.
See which Middle Tennessee Natural Gas Utility District (MTNGUD) rate schedule is best for your usage pattern →Sources
Third-Party API Access
MTNGUD publishes no public REST, GraphQL, or SOAP API and operates no developer portal. The UtilityNexus portal's internal APIs are not externally accessible. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com. For direct utility access, third parties must use manual, case-by-case data requests with written customer authorization, or negotiate a custom arrangement with the utility — a process that can take weeks to months with no guarantee of success.
How to Register as a Middle Tennessee Natural Gas Utility District (MTNGUD) API Vendor
- 01Obtain written customer authorization before requesting data
- 02Contact MTNG at (833) 438-6864 or (615) 597-4300
- 03Submit the data request with customer account info and specific data needed
- 04Expect 5-10 business day turnaround for one-time requests
- 05For ongoing access, propose a custom arrangement covering consent, security, and integration approach
EDI (Electronic Data Interchange)
MTNGUD does not offer EDI for customer data access — no implementation guides, trading partner enrollment, VAN or direct connection specifications, and no support for 814, 820, 867, 810, 824, or 503 transaction sets. Business customers needing structured data should download statements from the portal or request bulk data through customer service; custom integrations would require individual negotiation via the Engineering Department at (615) 597-4300.
Sources
Rate Schedules & Tariff Analysis
MTNGUD's rate schedules for residential, commercial, and industrial gas service are filed with Tennessee regulatory authorities and published on the district's rate-sheets page, covering rate information, service terms, and customer charges. Large C&I customers can engage the Engineering Department for rate consulting and custom billing arrangements.
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Middle Tennessee Natural Gas Utility District (MTNGUD) Rate Optimization Guide →Other Data Access Programs
Account Manager Service for Large C&I Customers
Large commercial and industrial customers can request dedicated account-manager or engineering support for customized billing analysis, historical data reports, usage trend analysis, and rate consulting.
- 01Call the Engineering Department at (615) 597-4300
- 02Request an account manager or business customer service contact
- 03Discuss custom billing and reporting arrangements
- 04Inquire about any pilot programs for advanced data access
Research / Aggregate Data Requests
MTNGUD may accommodate aggregate or anonymized data requests for research purposes through its general inquiry process; approval is discretionary and timelines run weeks to months.
- 01Contact (615) 597-4300 with a research proposal
- 02Specify research purpose, data needed, timeframe, and analysis plans
- 03Provide a data use agreement if requesting customer-level data
Limitations & Considerations
- ⚠No AMI/smart meters — monthly meter reads only, no interval data of any granularity
- ⚠No Green Button Download My Data or Connect My Data
- ⚠No public API, developer portal, or documented aggregator partnerships
- ⚠No EDI program (814/820/867/810 not supported for customer data)
- ⚠No secure third-party access delegation — sharing portal credentials is the only portal-based workaround
- ⚠Manual third-party requests handled case-by-case with 5-10 business day turnaround
- ⚠Limited CSV/XML export options from the UtilityNexus portal
Middle Tennessee Natural Gas Utility District (MTNGUD) Data Access FAQ
How do commercial customers access MTNGUD billing and usage data?▾
Enroll the account in the UtilityNexus portal at https://mtng.utilitynexus.com to view current and historical statements and graphical monthly usage. For data exports beyond the portal, request manual exports through customer service at (833) 438-6864, or engage the Engineering Department at (615) 597-4300 for large C&I accounts.
Does MTNGUD provide interval (hourly or 15-minute) gas data?▾
No. MTNGUD has not deployed AMI; traditional dial meters are read monthly per Tennessee Regulatory Authority rules. Energy analysis must be based on monthly consumption totals — plan demand-side projects accordingly, since no interval granularity exists.
Can a consultant or energy manager pull a client's MTNGUD data?▾
Only manually. Obtain written customer authorization specifically granting release of billing and usage data, then contact MTNG at (833) 438-6864 with the customer's account number, service address, your business details, and the requested data and date range. Expect 5-10 business day turnaround per request; there is no API, EDI, or automated channel.
Does MTNGUD support Green Button, EDI, or an API?▾
No to all three. There is no Green Button DMD/CMD, no EDI trading partner program (814/820/867/810 unsupported), and no public API or developer portal. The portal runs on CSA's UtilityNexus platform, whose internal APIs are not externally accessible.
What options do large industrial customers have for custom data?▾
Request a dedicated account manager through the Engineering Department at (615) 597-4300. MTNGUD may provide customized billing analysis, historical data reports, usage trend analysis, and rate consulting for large C&I accounts, and may negotiate custom data-sharing arrangements case by case.
Where are MTNGUD's gas rates published?▾
Rate schedules are filed with Tennessee regulatory authorities and published at https://www.mtng.com/rate-sheets/, covering rates, service terms, and customer charges for residential, commercial, and industrial gas service across the district's 10-county territory.
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