Knoxville Utilities Board (KUB) Data Access Guide
Knoxville Utilities Board (KUB) is a municipal utility serving Knoxville, TN and surrounding counties with electric, gas, water, and wastewater service. A TVA power distributor, KUB offers a fully deployed smart-meter (AMI) network with hourly/daily usage in its online portal, though it has not implemented Green Button, EDI, or a public API.
How to Get Your Knoxville Utilities Board (KUB) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Online Billing Portal | ✓ | — | Residential & Commercial | Bills, monthly usage | Monthly | |
| My Advanced Meter Data | ✓ | — | All metered customers | Hourly/daily interval usage | Near real-time to daily | Web portal (view only) |
| Authorized Portal Contact | — | ✓ | C&I via authorized contact | Bills, usage | Monthly | |
| Custom KUB Data Request | ✓ | ✓ | C&I with authorization | Billing/usage export | Manual (case-by-case) | Varies |
Billing Data Access
KUB provides billing data through the myaccount.kub.org customer portal and mobile app, covering electric, gas, water, and wastewater on a single account. Bills are available as PDFs with multi-year history; no CSV/XML export and no formal third-party authorization program exist.
What Data Is on Your Knoxville Utilities Board (KUB) Bill
- Monthly usage (kWh, therms, gallons)
- Itemized charges by service
- Payment history
- Meter read dates
- Usage history graphs
How to Download Knoxville Utilities Board (KUB) Bills (Business & Commercial)
- 01Log in to myaccount.kub.org with the business account credentials.
- 02Add authorized contacts via Manage Account for staff or consultants needing access.
- 03Navigate to Bills & Payments > Summary & History.
- 04Download bills as PDF; for bulk or automated exports, contact KUB Business Services at (865) 524-2911.
How to Download Knoxville Utilities Board (KUB) Bills (Residential)
- 01Visit https://myaccount.kub.org and log in or create a login.
- 02Select Bills & Payments from the main menu.
- 03Click Summary & History to view billing records.
- 04Open the current bill or download prior bills as PDF.
Third-Party Access to Knoxville Utilities Board (KUB) Billing Data
Direct Customer Authorization
- 01Customer provides written authorization to KUB.
- 02Consultant contacts KUB Customer Service at (865) 524-2911.
- 03KUB evaluates the request case-by-case and provides historical data if approved.
Authorized Portal Contact
- 01Customer adds the consultant/energy manager as a secondary contact on the KUB account.
- 02Authorized contact logs in to myaccount.kub.org.
- 03Views bills and usage; manual PDF download required (no API).
Want to understand the charges on your bill?
See the Knoxville Utilities Board (KUB) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
KUB has fully deployed Advanced Metering Infrastructure (Sensus smart meters) across its territory. Customers view hourly, daily, weekly, and monthly usage through the My Advanced Meter Data tool in the portal. There is no programmatic export: no CSV/XML, no Green Button, and no public API.
How to Download Knoxville Utilities Board (KUB) Interval Data via Green Button
- 01Green Button is NOT supported by KUB. KUB is not listed in the Green Button Alliance Directory and has not implemented the ESPI standard.
- 02To obtain interval data, log in to myaccount.kub.org and open My Advanced Meter Data to view (not export) hourly/daily usage.
- 03For raw interval data files, contact KUB at (865) 524-2911 to request a custom data export.
Interval data is essential for rate comparison and TOU analysis.
See which Knoxville Utilities Board (KUB) rate schedule is best for your usage pattern →Third-Party API Access
KUB has no Share My Data / Connect My Data equivalent. Nectar provides API access to this utility's billing and interval data — see docs.nectarclimate.com. The utility's own programmatic access is limited to an operational ArcGIS REST service for outage/service-area mapping and an unofficial community Home Assistant integration; customer consumption data otherwise requires manual portal access or a custom KUB data request.
Available Knoxville Utilities Board (KUB) API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| Outage service area map | https://www.kub.org/arcgis/rest/services/outage_servicearea/MapServer/ | GET | JSON / KML / REST |
How to Register as a Knoxville Utilities Board (KUB) API Vendor
- 01For customer data, obtain written customer authorization and contact KUB Business Services at (865) 524-2911 to discuss a custom export.
- 02For operational map data, query the public ArcGIS REST endpoint directly.
- 03Consider the unofficial hass-kub Home Assistant integration for self-service customers.
EDI (Electronic Data Interchange)
KUB is not listed in the U.S. DOE/EERE directory of utilities offering EDI and publishes no EDI trading-partner program. Large C&I billing runs on Oracle Utilities Billing Component v1.6; custom integrations may be possible by contacting KUB Business Services directly.
How to Enroll in Knoxville Utilities Board (KUB) EDI
- 01No standard EDI enrollment exists.
- 02C&I customers needing automated structured data should contact KUB Business Services at (865) 524-2911 to discuss custom Oracle Utilities-based exports.
Rate Schedules & Tariff Analysis
KUB's C&I structure is driven by TVA wholesale pricing. Bills combine a fixed customer charge, a demand (kW) charge that escalates sharply above 50 kW, and seasonal/block energy (kWh) charges, all inclusive of the monthly TVA Fuel Cost/Purchased Power Adjustment. The largest savings levers for commercial customers are demand management and time-of-use enrollment.
Knoxville Utilities Board (KUB) Rate Schedule List
| Schedule | Applicability |
|---|---|
| GSA-1 | Small commercial <=50 kW / <=15,000 kWh |
| GSA-2 | Medium commercial >50 kW up to 1,000 kW |
| GSA-TOU | Time-of-use General Power up to 1,000 kW |
| GSB/GSC/GSD | Large general power >5,000 kW |
| TDGSA | Large TOU 1,000-5,000 kW |
Knoxville Utilities Board (KUB) Rate Features & TOU Details
- Demand metered as the highest 30-minute average kW in the month, with a kVA/contract-demand ratchet floor
- Demand charges jump from $1.00/kW (first 50 kW) to ~$19/kW above 50 kW on GSA-2
- Energy charges are block- and season-based; FCA passes through TVA fuel costs monthly
- Optional time-of-use (GSA-TOU, TDGSA) rewards off-peak load shifting
- Large loads (>1,000 kW) move into the GSA top tier; >5,000 kW require GSB/GSC/GSD contracts
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Knoxville Utilities Board (KUB) Rate Optimization Guide →Other Data Access Programs
My Advanced Meter Data
Self-service portal tool showing hourly/daily/weekly/monthly usage, comparisons, and threshold usage alerts for customers with smart meters.
- 01Log in to myaccount.kub.org.
- 02Open My Advanced Meter Data from the dashboard.
- 03View usage and configure usage alerts.
TVA EnergyRight
TVA-sponsored free home/business energy assessments and efficiency incentives, promoted through KUB.
- 01Visit the TVA EnergyRight site.
- 02Request a qualifying assessment or rebate.
hass-kub (Unofficial)
Community-maintained, MIT-licensed Home Assistant integration that pulls KUB usage into a local dashboard. Not an official KUB product.
- 01Install via HACS or manually from GitHub.
- 02Authenticate with KUB account credentials.
Limitations & Considerations
- ⚠No Green Button Download or Connect My Data.
- ⚠No CSV/XML export from the portal; PDF only.
- ⚠No public customer-data API.
- ⚠No EDI program (not in DOE/EERE directory).
- ⚠No formal third-party authorization program or aggregator partnerships.
- ⚠Interval data is viewable but not exportable without a custom KUB request.
Knoxville Utilities Board (KUB) Data Access FAQ
Can my energy consultant pull KUB interval data through an API or Green Button?▾
No. KUB does not support Green Button (Download or Connect My Data), has no public customer-data API, and is not in the Green Button Alliance Directory. Consultants can view hourly/daily usage by being added as an authorized contact in myaccount.kub.org, or request a custom data export by calling KUB Business Services at (865) 524-2911 with written customer authorization.
How is demand (kW) measured for commercial accounts?▾
KUB meters demand as the highest average kW during any 30-consecutive-minute period in the billing month. A kVA-based measured demand and a ratchet floor (no less than 30% of the higher of contract demand or the highest billing demand in the prior 12 months) can also apply, so managing peaks and contract demand directly affects the bill.
Why do my KUB electric rates change month to month?▾
KUB buys 100% of its power from TVA and passes through TVA's monthly Fuel Cost Adjustment (FCA) at cost. As TVA fuel and purchased-power costs rise or fall, the energy portion of your bill changes accordingly. The rates shown on KUB's business rate page are inclusive of the current month's adjustment.
Can a C&I customer choose a different electricity supplier?▾
No. KUB is a regulated municipal utility and a TVA distributor; there is no competitive retail electric choice in its territory. All customers take bundled service from KUB under the applicable rate schedule set by the KUB Board.
Does KUB support EDI for automated commercial billing?▾
No formal EDI program is published, and KUB is not listed in the DOE/EERE EDI utilities directory. Large C&I customers can contact KUB Business Services to explore custom exports from KUB's Oracle Utilities billing system.
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