Duke Energy Progress, LLC Data Access Guide
Duke Energy Progress serves roughly 1.75 million electric customers across North and South Carolina as a regulated investor-owned utility. Commercial and industrial customers access 15-minute interval data and downloadable usage through the Business Experience portal today, with a new NCUC-approved data access program (Green Button and third-party authorization) expected to launch by January 2027.
How to Get Your Duke Energy Progress, LLC Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Residential My Account | ✓ | — | Residential | Billing, daily/monthly usage | Daily/Monthly | Web / PDF / CSV |
| Business Experience Portal | ✓ | ✓ | Commercial & industrial | Billing, 15-min interval usage | Within ~24 hours | CSV / XML / PDF |
| Energy Profiler Online | ✓ | — | Non-residential 30+ kW accounts | 15-minute interval data | Updated each business day | Web portal |
| Manual authorized data request | ✓ | ✓ | All (with written authorization) | Interval and billing | 5-10 business days | CSV / XML |
| NC Data Access Program (planned) | ✓ | ✓ | All customer types and authorized third parties | Usage, interval, aggregated | Planned ~24-48 hours | ESPI XML / CSV |
Billing Data Access
Duke Energy Progress provides online billing access through separate residential My Account and business Business Experience portals. Business customers can download billing and usage data and grant access to authorized third parties through portal account-sharing controls.
What Data Is on Your Duke Energy Progress, LLC Bill
- Billing statements and payment activity
- Itemized charges and rates applied
- Energy and demand charges (C&I)
- Riders and adjustments (DSM/EE, EDIT, Fuel)
- Taxes and surcharges
- Payment history
- Usage by month, day, and 15-minute interval (business)
How to Download Duke Energy Progress, LLC Bills (Business & Commercial)
- 01Go to https://www.duke-energy.com/business/my-account and select North Carolina
- 02Register with business name, contact, and account number(s)
- 03Complete identity verification and accept business terms
- 04Set user permissions and access levels
- 05Download usage and billing data as CSV, XML, or PDF; consolidate up to 100 bills
How to Download Duke Energy Progress, LLC Bills (Residential)
- 01Go to https://www.duke-energy.com/home/my-account and select North Carolina
- 02Register with name, email, password, and security question
- 03Verify email and complete two-factor authentication setup
- 04Link accounts with account number and zip code
- 05View up to 24 months of bills, usage, and payment history
Third-Party Access to Duke Energy Progress, LLC Billing Data
Business portal account sharing
- 01Primary account holder logs into the Business Experience portal
- 02Navigate to Account Management / User Management
- 03Add the third party's name, email, and business affiliation
- 04Select accounts and permission level (billing only, billing + usage, or full)
- 05Send invitation; third party accepts and creates a portal login
Direct authorized data request
- 01Customer provides written authorization to the third party
- 02Third party contacts the Duke Energy Business Center with the authorization
- 03Specify account number(s), time period, granularity, and format
- 04Duke processes the request within 5-10 business days
- 05Data delivered via secure email or portal upload
Want to understand the charges on your bill?
See the Duke Energy Progress, LLC Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Duke Energy Progress has deployed over 2.5 million smart meters across the Carolinas since 2012. Business customers can view and download 15-minute interval data directly in the Business Experience portal; residential customers can request detailed interval data through customer service.
How to Download Duke Energy Progress, LLC Interval Data via Green Button
- 01Green Button / Connect My Data is not yet implemented in North Carolina (expected January 2027)
- 02Until then, log into the Business Experience portal at https://www.duke-energy.com/business/my-account
- 03Open Energy Use / Usage Analysis and select a time period
- 04View 15-minute interval data graphically or in tabular form
- 05Download as CSV or XML for analysis and integration
Interval data is essential for rate comparison and TOU analysis.
See which Duke Energy Progress, LLC rate schedule is best for your usage pattern →Third-Party API Access
Duke Energy Progress does not yet offer a production third-party data API in North Carolina. The NCUC approved a comprehensive data access program in July 2025 that will let customers authorize third parties (auditors, solar installers, aggregators) to retrieve usage data via a standards-based token, with Green Button/ESPI compliance. Full implementation is required by January 2027; today, third parties use portal account sharing or manual authorized data requests.
Available Duke Energy Progress, LLC API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| Customer usage data (planned ESPI/Green Button) | NC Data Access Program API (specification not yet published) | GET | XML (ESPI) / CSV |
How to Register as a Duke Energy Progress, LLC API Vendor
- 01Register with Duke Energy as an authorized third party (portal TBD)
- 02Pass Duke's cybersecurity risk assessment (standards TBD, possibly SOC 2)
- 03Receive third-party access credentials
- 04Obtain customer authorization token via the Duke portal
- 05Request data (account, period, granularity, format) and receive secure delivery
EDI (Electronic Data Interchange)
How to Enroll in Duke Energy Progress, LLC EDI
- 01EDI supplier programs are not available in North Carolina because the market is fully regulated with no retail choice
- 02Duke maintains EDI capabilities only in deregulated territories such as Ohio (ANSI X12, NAESB EDM)
- 03NC C&I customers should use the Business Experience portal and the forthcoming NCUC data access program instead
Rate Schedules & Tariff Analysis
DEP's NC C&I rates are demand-driven above 30 kW, with strong ratchet provisions that base billing demand partly on prior-year peaks. Energy charges decline as customer size grows (SGS ~10.8-13.0 cents, MGS 8.039 cents, LGS 5.750 cents per kWh), while fixed customer charges rise sharply ($21 to $200). Optional TOU schedules (OPT-V, LGS-TOU) reward load shifting and, for OPT-V, taking service at higher voltage.
Duke Energy Progress, LLC Rate Schedule List
| Schedule | Applicability |
|---|---|
| SGS-79 | Under 30 kW |
| MGS-79 | 30 kW to under 1,000 kW |
| LGS-79 | 1,000 kW and above |
| OPT-V | Optional TOU, voltage-differentiated |
| LGS-TOU | Voluntary TOU, 1,000 kW+ |
Duke Energy Progress, LLC Rate Features & TOU Details
- Demand charges begin at MGS (30 kW); SGS is energy-only
- Demand ratchets tie billing demand to prior summer/winter peaks
- LGS power-factor penalty below 85%
- OPT-V differentiates pricing by delivery voltage (secondary/primary/transmission)
- All schedules subject to monthly riders: fuel, DSM/EE, REPS, storm securitization
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Duke Energy Progress, LLC Rate Optimization Guide →Sources
Other Data Access Programs
Energy Profiler Online (EPO)
A subscription internet portal that delivers daily-updated 15-minute interval data for eligible non-residential accounts with 30+ kW registered/contract demand.
- 01Contact your Duke Energy commercial account manager
- 02Verify account eligibility (30+ kW registered/contract demand)
- 03Complete the Energy Profiler Online application
- 04Provide billing contact and payment authorization ($15/meter/month)
- 05Receive portal credentials with the next billing cycle
PowerPair NC (Battery Storage + Demand Response)
A program for NC customers combining battery storage incentives with demand response, including a Data Only option that shares battery usage data without utility control.
- 01Confirm eligibility in the Duke Energy Progress NC territory
- 02Choose a control option or the Data Only option
- 03Enroll the battery storage system
- 04Share battery usage data with Duke for analysis
Limitations & Considerations
- ⚠No production data API in North Carolina; Green Button and third-party token access are not expected until ~January 2027.
- ⚠No retail choice or supplier EDI in NC (fully regulated market).
- ⚠Residential customers must request detailed 15-minute interval data via customer service (5-10 business day turnaround).
- ⚠Energy Profiler Online requires 30+ kW demand and a $15/meter/month subscription.
- ⚠New-program third-party fees and cybersecurity requirements are undetermined and could limit smaller developers.
Duke Energy Progress, LLC Data Access FAQ
How do C&I customers get 15-minute interval data from Duke Energy Progress in NC?▾
Business customers download 15-minute interval data directly from the Business Experience portal at https://www.duke-energy.com/business/my-account in CSV or XML. Eligible accounts with 30+ kW demand can subscribe to Energy Profiler Online ($15/meter/month) for daily-updated interval data. Standardized Green Button download is expected to launch by January 2027 under the new NCUC-approved program.
Does Duke Energy Progress offer a data API in North Carolina?▾
Not yet in production. North Carolina has no retail choice, so traditional supplier EDI does not apply. The NCUC approved a data access program in July 2025 that will add Green Button/ESPI and token-based third-party access, with implementation required by January 2027. Today, third parties use portal account sharing or manual authorized data requests; many teams use aggregators in the interim.
Can I shop for a competitive electricity supplier in Duke Energy Progress territory?▾
No. North Carolina is a fully regulated market with no retail electric choice. Duke Energy Progress is the sole provider in its service territory, with bundled rates approved by the North Carolina Utilities Commission. There is no competitive supplier shopping.
What is the new NCUC data access program and when does it launch?▾
In July 2025 the NCUC approved a customer data access program that gives customers two years of free usage data, supports aggregated multi-account data for large buildings, and lets customers authorize third parties via a secure token (no password sharing) with Green Button/ESPI compliance. Implementation is required within 18 months of approval, so it is expected by January 2027; third-party fees and cybersecurity standards are pending Duke's NCUC filing.
What does Nectar's roadmap support level mean for Duke Energy Progress?▾
Duke Energy Progress is on Nectar's roadmap: automated ingestion is planned but not yet productized. Today Nectar can work with Business Experience portal exports (CSV/XML), Energy Profiler Online data, or aggregators, and will add native Green Button/CMD support as Duke launches the NCUC data access program around January 2027.
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