Dixie Electric Membership Corporation (DEMCO) Data Access Guide
DEMCO is Louisiana's largest electric distribution cooperative, serving 119,000+ smart meters across seven parishes around Baton Rouge. Member-owned and regulated by the Louisiana Public Service Commission, it provides first-party billing and interval data through the MyDEMCO (NISC SmartHub) portal, with third-party access coordinated through its Key Accounts program for commercial and industrial customers.
How to Get Your Dixie Electric Membership Corporation (DEMCO) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| MyDEMCO Portal | ✓ | — | Residential, Commercial, Industrial | Bills, daily usage, account | Per billing cycle | PDF, web, app |
| Hourly CSV Export | ✓ | — | All members | Hourly usage (14 months) | On demand | CSV (ZIP) |
| SmartHub API (15-min) | ✓ | — | Technical members | 15-minute interval | Near real-time | JSON |
| Key Accounts Program | — | ✓ | C&I / critical facilities | Bills, interval, load profiles | Case-by-case | CSV, email, portal |
Billing Data Access
DEMCO billing data is accessed through the MyDEMCO portal (NISC SmartHub) at demco.smarthub.coop. Members register with their account number to view and download PDF bills and payment history. Third-party access for C&I members is coordinated through the Key Accounts program rather than an automated portal.
What Data Is on Your Dixie Electric Membership Corporation (DEMCO) Bill
- Current bill (amount due, due date, energy/demand/fuel charges)
- Historical bill PDFs (12+ months)
- Payment history
- Line-item charge breakdown
- Account and meter details
How to Download Dixie Electric Membership Corporation (DEMCO) Bills (Business & Commercial)
- 01Register the account at demco.org/mydemco / demco.smarthub.coop
- 02Open Billing & Payments to view and download bill PDFs
- 03For multi-site or enhanced access, contact the Key Accounts program
- 04Provide written authorization to route data to an energy manager/consultant
How to Download Dixie Electric Membership Corporation (DEMCO) Bills (Residential)
- 01Visit demco.org/mydemco and click Register
- 02Enter your DEMCO account number from your bill
- 03Provide email and create a password, then verify via email
- 04Log in at demco.smarthub.coop and open Billing & Payments
Third-Party Access to Dixie Electric Membership Corporation (DEMCO) Billing Data
Key Accounts Program (C&I)
- 01Confirm the account qualifies (large C&I, critical facilities, schools)
- 02Contact the Key Accounts Specialist (KeyAccounts@DEMCO.org)
- 03Provide customer authorization and account/facility details
- 04DEMCO arranges data delivery (PDF, CSV, or portal access)
Customer consent-based request
- 01Obtain written customer authorization naming the third party and scope
- 02Submit the request via 1-844-693-3626 (Option 3) or the Contact Us form
- 03Specify data type, date range, and use case
- 04Receive data via email CSV, SFTP, or portal arrangement
Want to understand the charges on your bill?
See the Dixie Electric Membership Corporation (DEMCO) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
DEMCO has fully deployed AMI smart meters (LPSC Order U-35359). Members can view daily usage in MyDEMCO, export hourly interval data as CSV (up to 14 months), and technical users can retrieve 15-minute interval data through the underlying NISC SmartHub API with MyDEMCO credentials.
How to Download Dixie Electric Membership Corporation (DEMCO) Interval Data via Green Button
- 01Log in to demco.smarthub.coop and open My Usage
- 02Look for Download My Data / Green Button (NISC SmartHub capability)
- 03If available, select a date range (up to 14 months) and XML/ESPI format
- 04If not visible, call DEMCO at 1-844-693-3626 to request ESPI/XML export
Interval data is essential for rate comparison and TOU analysis.
See which Dixie Electric Membership Corporation (DEMCO) rate schedule is best for your usage pattern →Third-Party API Access
DEMCO does not maintain a public developer portal or official API documentation. The underlying NISC SmartHub platform exposes secured endpoints that technical users can call with MyDEMCO credentials to retrieve 15-minute interval data. This is not officially supported for aggregator or commercial third-party use.
Available Dixie Electric Membership Corporation (DEMCO) API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| Usage poll (15-min interval) | https://demco.smarthub.coop/services/secured/utility-usage/poll | GET | JSON |
How to Register as a Dixie Electric Membership Corporation (DEMCO) API Vendor
- 01Authenticate to MyDEMCO and obtain a SmartHub session token (OAuth2)
- 02Retrieve serviceLocationNumber from the Usage Explorer network call
- 03Call the secured utility-usage/poll endpoint with the location number and date range
- 04Parse the JSON interval response and export to CSV or a monitoring system
EDI (Electronic Data Interchange)
Supported Dixie Electric Membership Corporation (DEMCO) EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 810 | Invoice | Billing statements (reference only — not confirmed supported) |
| 867 | Product / Usage Advice | Usage data (reference only — not confirmed supported) |
How to Enroll in Dixie Electric Membership Corporation (DEMCO) EDI
- 01Contact DEMCO Business Development or Key Accounts to inquire about EDI
- 02Specify the required transaction sets (810, 814, 820, 867) and use case
- 03Request technical setup details (VAN or direct connection) if EDI is feasible
Rate Schedules & Tariff Analysis
DEMCO C&I bills are driven by three components: a fixed monthly service charge, an energy charge per kWh (declining-block for Schedule B; per-KVA blocks for Schedule LP), and — for large-power accounts — a demand charge per KVA of billing demand set on the summer peak. The Power Cost Adjustment (PCA-DE) passes wholesale power cost through monthly. Under the January 2026 U-37392 rate design, the fixed charge rose slightly while variable charges decreased. For large-power members, the summer-peak-based billing demand (carried at a ratchet into off-peak months) is the highest-leverage cost driver.
Dixie Electric Membership Corporation (DEMCO) Rate Schedule List
| Schedule | Applicability |
|---|---|
| Schedule B — Commercial and Small Power | Under 40 KVA; service charge + declining-block energy + PCA. |
| Schedule LP — Large Power Service | 40 KVA+; per-KVA demand charge + tiered energy + PCA; summer-peak ratchet. |
| Schedule LPTU — Large Power Time-of-Use | 40 KVA+ TOU; on-peak demand charge for evening (and winter morning) peaks. |
| Restricted Service Rate | 5,000 kW+ loads agreeing to summer curtailment; demand + low energy + FCA. |
Dixie Electric Membership Corporation (DEMCO) Rate Features & TOU Details
- Fixed monthly service charge (increased slightly under U-37392, Jan 2026)
- Energy charge per kWh — declining-block on Schedule B; per-KVA blocks on Schedule LP
- Demand charge per KVA of billing demand on large-power schedules (LP, LPTU)
- Summer (Jun-Sep) peak sets billing demand with an 80% ratchet into other months
- Power Cost Adjustment (PCA-DE) and Fuel Cost Adjustment (FCA-DE) pass-throughs
- Power-factor adjustment for accounts with 40 kW (LP) / 100 kW (LPTU) or more
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Dixie Electric Membership Corporation (DEMCO) Rate Optimization Guide →Other Data Access Programs
Key Accounts Program
DEMCO's dedicated program for large commercial, industrial, critical-care, and institutional members, providing a single point of contact for enhanced data access, load analysis, and facility-expansion support.
- 01Confirm eligibility (large C&I, critical facilities, schools)
- 02Contact the Key Accounts Specialist at KeyAccounts@DEMCO.org
- 03Provide customer authorization and data needs
- 04Receive data via the agreed method (CSV, email, or portal)
MyDEMCO Mobile App
iOS and Android app mirroring the web portal for bill pay, usage monitoring, and outage notifications.
- 01Download MyDEMCO from the App Store or Google Play
- 02Log in with MyDEMCO credentials
- 03View bills, usage, and manage notifications
Limitations & Considerations
- ⚠No formal third-party data-sharing portal — third-party access requires individual authorization, primarily through the Key Accounts program.
- ⚠No published developer API or aggregator partnerships; the SmartHub interval API is reverse-engineered and unsupported.
- ⚠Green Button availability is inferred from the NISC SmartHub platform and not explicitly advertised by DEMCO.
- ⚠No documented EDI program for any customer class.
- ⚠Hourly CSV export is capped at roughly 14 months of history.
Dixie Electric Membership Corporation (DEMCO) Data Access FAQ
How does a C&I member get interval data from DEMCO?▾
Members can view daily usage in the MyDEMCO portal and export hourly interval data as CSV (up to 14 months) from the My Usage section. Technical users can retrieve 15-minute interval data through the underlying NISC SmartHub API using MyDEMCO credentials, though that path is unofficial and unsupported.
Can an energy consultant access our DEMCO data on our behalf?▾
Yes, but not through an automated portal. For commercial and industrial accounts, third-party access is coordinated through DEMCO's Key Accounts program (KeyAccounts@DEMCO.org). You provide written authorization, and DEMCO arranges data delivery via CSV, email, or portal access on a case-by-case basis.
Does DEMCO have a public API or Green Button Connect?▾
No. DEMCO does not publish official API documentation, a developer portal, or a Green Button Connect My Data program. The NISC SmartHub platform supports Green Button Download My Data (ESPI/XML) for members, and a reverse-engineered secured endpoint exists for 15-minute data, but neither is officially supported for aggregators.
Does DEMCO support EDI for commercial billing?▾
No EDI program is documented or publicly available for DEMCO. Organizations needing EDI should contact DEMCO Business Development or Key Accounts to inquire; alternative exchange (scheduled CSV via email or SFTP) may be arranged for large portfolios.
How are DEMCO commercial and industrial rates structured?▾
DEMCO's LPSC-approved tariff includes Schedule B (Commercial and Small Power, under 40 KVA), Schedule LP (Large Power, 40 KVA and above, with a demand charge per KVA), and Schedule LPTU (Large Power Time-of-Use). Bills combine a monthly service charge, an energy charge per kWh (tiered for some schedules), a demand charge for large-load accounts, plus the Power Cost Adjustment. Rates updated under LPSC Docket #U-37392, effective January 2026 — see the tariff book for exact figures.
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