Delaware Electric Cooperative Data Access Guide
Delaware Electric Cooperative (DEC) is a member-owned, not-for-profit electric distribution cooperative serving roughly 115,000 members across Kent and Sussex Counties, Delaware. Members access billing and 15-minute interval usage data through the NISC SmartHub portal and DEC Connect app, with Green Button Download My Data available via the NISC platform.
How to Get Your Delaware Electric Cooperative Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub Portal & DEC Connect App | ✓ | — | Residential, Commercial, Industrial | Billing, usage graphs, PDF statements | Daily/monthly | Web, PDF, mobile |
| Green Button Download My Data | ✓ | ✓ | All members | Interval usage (ESPI) | Up to 14 months historical | ESPI XML (zipped) |
| Letter of Authorization (manual) | — | ✓ | Commercial/Industrial | Billing, usage | Manual / by request | PDF, as negotiated |
Billing Data Access
Billing data is available to DEC members through the NISC SmartHub web portal and the DEC Connect mobile app. Members can view current and historical bills, download PDF statements, and review payment history. DEC does not publish a formal third-party billing data program; third parties must obtain a member Letter of Authorization and request data through Member Services.
What Data Is on Your Delaware Electric Cooperative Bill
- Current bill balance and due date
- Itemized bill breakdown by service component (distribution, demand, supply, PCA)
- Payment and transaction history
- Account summary and meter information
- Demand charges based on 15-minute peaks (commercial schedules)
How to Download Delaware Electric Cooperative Bills (Business & Commercial)
- 01Register the commercial account in SmartHub with the DEC account number
- 02Open the Billing section to review itemized distribution, demand, and supply charges
- 03Download PDF statements for each billing period
- 04For bulk or third-party access, call Member Services at 855-332-9090 and request the Letter of Authorization process
How to Download Delaware Electric Cooperative Bills (Residential)
- 01Register at https://decoop.smarthub.coop using your DEC account number and ZIP code
- 02Verify your email and create login credentials
- 03Log in and open the Billing/Account section
- 04View or download current and historical bill PDFs
Third-Party Access to Delaware Electric Cooperative Billing Data
Letter of Authorization (LOA) request
- 01Obtain signed member authorization and account number
- 02Call DEC Member Services at 855-332-9090
- 03Submit the LOA specifying data, period, and delivery format
Want to understand the charges on your bill?
See the Delaware Electric Cooperative Rate Schedules & Tariff Guide →Interval Data & Smart Meters
DEC has deployed Advanced Metering Infrastructure (AMI) across its territory. Bills reference demand 'averaged in any 15 minute period,' confirming 15-minute interval collection. Members view usage graphs in SmartHub and the DEC Connect app. As of January 2024, CSV export of 15-minute data was restricted; standard export provides hourly granularity, with 15-minute data accessible via Green Button download.
How to Download Delaware Electric Cooperative Interval Data via Green Button
- 01Log into SmartHub at https://decoop.smarthub.coop
- 02Open the My Usage section
- 03Select the Green Button Download My Data option
- 04Choose a date range (up to 14 months) and download the zipped XML file
Interval data is essential for rate comparison and TOU analysis.
See which Delaware Electric Cooperative rate schedule is best for your usage pattern →Third-Party API Access
DEC does not publish a developer API or formal third-party data access program. The NISC SmartHub platform exposes an internal REST API that the developer community has reverse-engineered for 15-minute usage retrieval, but this is not officially sanctioned. Third parties seeking programmatic access should contact DEC and/or NISC directly.
How to Register as a Delaware Electric Cooperative API Vendor
- 01Contact DEC Member Services at 855-332-9090 to inquire about data sharing agreements
- 02Contact NISC regarding SmartHub partner/developer access
- 03Use member Green Button downloads as the primary supported mechanism
EDI (Electronic Data Interchange)
How to Enroll in Delaware Electric Cooperative EDI
- 01Contact DEC Member Services at 855-332-9090 to inquire about EDI capability
- 02Request supported transaction sets and trading partner requirements
- 03Evaluate Green Button / SmartHub as practical alternatives
Sources
Rate Schedules & Tariff Analysis
DEC commercial pricing separates a distribution delivery component (customer, distribution energy, and demand charges) from an energy supply component (transmission, ancillary, and supply energy/demand rates), with a Power Cost Adjustment of $0.03069/kWh layered on all kWh. Small commercial members (under 50 kW) on General Service pay energy-only rates with no demand charge. At 50 kW and above, Large Commercial introduces a substantial demand charge (~$8.95/kW combining distribution, transmission, ancillary, and supply demand) billed on the maximum 15-minute average kW, making peak management the primary cost lever. Primary-voltage service (LC-P) trades a $110 customer charge for materially lower per-kWh rates.
Delaware Electric Cooperative Rate Schedule List
| Schedule | Applicability |
|---|---|
| General Service (GS) | Non-residential under 50 kW average demand; energy-only, no demand charge. |
| Large Commercial (LC) | 50 kW+; energy plus ~$8.95/kW combined demand at secondary voltage. |
| Large Commercial - Primary (LC-P) | Primary-voltage C&I; $110 customer charge, reduced per-kWh and $2.45/kW distribution demand. |
| Large Commercial - Controlled Load (LC-CL) | Load-control participants; demand charge waived during control periods. |
Delaware Electric Cooperative Rate Features & TOU Details
- 15-minute maximum-demand billing on Large Commercial schedules
- Power factor penalty below 90% increases billing demand
- Power Cost Adjustment ($0.03069/kWh) passes through wholesale power costs on all classes
- Seasonal (summer/winter) supply energy rates on General Service
- Controlled-load option waives demand charges during control periods
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Delaware Electric Cooperative Rate Optimization Guide →Other Data Access Programs
Beat the Peak
DEC's demand-response/conservation alert program. Members receive notifications during peak demand periods and can track cumulative program savings via the Delaware Coop - Beat the Peak app. Reducing consumption during peaks lowers wholesale power costs reflected in the Power Cost Adjustment.
- 01Download the Delaware Coop - Beat the Peak app
- 02Register with DEC account information
- 03Respond to peak alerts by reducing usage
- 04Track savings in the app
Limitations & Considerations
- ⚠No formally advertised third-party data access program; access requires a member Letter of Authorization.
- ⚠No public developer API or developer documentation.
- ⚠Green Button Connect My Data (automated OAuth) is not confirmed as enabled for DEC.
- ⚠CSV export of 15-minute interval data was restricted as of January 2024 (hourly via standard export).
- ⚠EDI is not formally documented or advertised.
Delaware Electric Cooperative Data Access FAQ
How can a commercial or industrial member access 15-minute interval data from DEC?▾
C&I members can view usage in SmartHub and download up to 14 months of Green Button ESPI XML (which includes 15-minute granularity) from the My Usage section. Standard CSV export provides hourly data; the 15-minute CSV export was restricted as of January 2024. For automated feeds, contact Member Services at 855-332-9090.
Does DEC offer an API or Green Button Connect My Data for third-party energy managers?▾
DEC does not publish a developer API, and Green Button Connect My Data (automated OAuth access) is not confirmed as enabled. The supported path for third parties is member-initiated Green Button downloads shared with the provider, or a Letter of Authorization submitted to DEC. Confirm Connect My Data availability directly with DEC.
How are demand charges calculated for DEC commercial accounts?▾
For Large Commercial (Schedule LC, 50 kW or more), billing demand is the maximum 15-minute average kW during the month. Demand-related charges combine a distribution demand rate ($2.55/kW), transmission demand ($0.85/kW), ancillary demand ($0.08/kW), and a supply demand rate ($5.47/kW). A power factor below 90% increases billing demand by 1% for each full percent below 90%.
What is the Power Cost Adjustment (PCA) on DEC bills?▾
The PCA is a per-kWh charge that passes through the cost of wholesale power above the base energy rates in each tariff schedule. As of the current approved rate sheet, the PCA is $0.03069 per kWh and applies to all rate classes. It fluctuates with wholesale power costs.
Can a third party get data without sharing member login credentials?▾
Yes. The recommended approach is to have the member download their Green Button file from SmartHub and share it, or submit a signed Letter of Authorization to DEC Member Services. Credential sharing and screen-scraping are not recommended and may violate the platform terms of service.
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