BrightRidge (Johnson City Power Board) Data Access Guide
BrightRidge (formerly Johnson City Power Board) is a municipal electric utility serving roughly 84,000 customers in northeast Tennessee as a TVA local power company. Data access is centered on the SmartHub portal; there is no Green Button, EDI, or public API, so commercial and industrial data access is largely manual.
How to Get Your BrightRidge (Johnson City Power Board) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub Portal (billing) | ✓ | — | Residential, Commercial, Industrial | Bills, payments, monthly usage | Monthly | PDF / portal view |
| SmartHub Usage Graphs | ✓ | — | All | Daily/monthly usage | ~1 day | Portal view |
| Manual customer-authorized request | — | ✓ | Commercial, Industrial | Bills, usage | Manual / days | PDF, CSV (case-by-case) |
| TPRA public records (aggregate) | — | ✓ | Researchers | Aggregate, non-confidential | Weeks | Varies |
Billing Data Access
BrightRidge provides billing data through its customer-facing SmartHub portal, which lets residential and commercial customers view bills, payment history, and usage online. There is no documented bulk CSV/XML billing export; downloads are limited to PDF copies of bills.
What Data Is on Your BrightRidge (Johnson City Power Board) Bill
- Current and historical bills (PDF)
- Payment history (date, amount, method)
- Account balance
- Monthly usage summaries
- Email billing notifications
How to Download BrightRidge (Johnson City Power Board) Bills (Business & Commercial)
- 01Register the commercial account at https://brightridge.smarthub.coop/ using the business account number
- 02Add additional authorized users for multi-person account management
- 03View balances, usage, and billing across linked accounts
- 04For large loads, request a BrightRidge Key Account Representative at (423) 952-5142
- 05Ask customer service at (423) 952-5000 about custom CSV/report exports, which are handled case-by-case
How to Download BrightRidge (Johnson City Power Board) Bills (Residential)
- 01Visit https://brightridge.smarthub.coop/ and click Sign Up / Register
- 02Enter your BrightRidge account number from a paper bill plus email and password
- 03Verify your email address and complete any two-factor authentication
- 04Open the Billing section and select a billing period
- 05Click a bill to view details and use Download/Print to save a PDF
- 06Open Payment History to review prior payments for reconciliation
Third-Party Access to BrightRidge (Johnson City Power Board) Billing Data
Customer-authorized manual request
- 01Customer calls (423) 952-5000 to authorize a named third party in writing
- 02Third party (consultant, aggregator, energy manager) contacts customer service with the authorization
- 03Specify data types, time period, and purpose
- 04BrightRidge evaluates feasibility and delivers data by email, file, or portal access case-by-case
Tennessee Public Records Act (aggregate only)
- 01For non-confidential aggregate data, file a TPRA request
- 02Contact Tim Whaley, Public Relations Director, at (423) 952-5081
- 03Submit via https://brightridge.com/request-public-records/
- 04Expect a multi-week turnaround; individual customer data is excluded
Want to understand the charges on your bill?
See the BrightRidge (Johnson City Power Board) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
BrightRidge has deployed Tantalus TUNet 220 MHz AMI system-wide, collecting interval reads at hourly granularity. However, customer-facing access through SmartHub is limited to daily/monthly usage graphs; raw interval data is held internally and is not systematically exported to customers or third parties.
How to Download BrightRidge (Johnson City Power Board) Interval Data via Green Button
- 01BrightRidge has not enabled Green Button Download My Data despite SmartHub platform capability
- 02No Green Button download is available; use SmartHub usage graphs instead
- 03For granular interval data, contact customer service at (423) 952-5000 to request a manual export
Interval data is essential for rate comparison and TOU analysis.
See which BrightRidge (Johnson City Power Board) rate schedule is best for your usage pattern →Third-Party API Access
BrightRidge does not offer a public or developer API, ESPI/Connect My Data, OpenADR endpoints, or aggregator integrations. All programmatic-style access is replaced by manual, customer-authorized data sharing coordinated with customer service.
How to Register as a BrightRidge (Johnson City Power Board) API Vendor
- 01Obtain written customer authorization
- 02Call (423) 952-5000 to identify the right business contact
- 03Propose a data-sharing arrangement (format, frequency, confidentiality)
- 04Plan for a manual process - no automated API or aggregator feed
EDI (Electronic Data Interchange)
No evidence of EDI support. BrightRidge/Johnson City Power Board is not listed among utilities offering EDI to commercial customers in the U.S. DOE Energy Data Management Guide, and no EDI documentation, transaction sets, or trading-partner process appears on brightridge.com.
How to Enroll in BrightRidge (Johnson City Power Board) EDI
- 01Contact business customer service at (423) 952-5000 to confirm whether any EDI capability exists
- 02Be prepared for a no - manual PDF/CSV delivery is the likely alternative
Sources
Rate Schedules & Tariff Analysis
BrightRidge C&I rates follow TVA's General Power Service (GSA) tiering: GSA-1 for small loads (energy-only), GSA-2 for medium loads adding a demand charge, and GSA-3 for large industrial loads with the lowest energy rate but the highest demand charges. A monthly FCA tracks TVA wholesale fuel costs, and TDMSA/TDGSA agreements serve the largest manufacturers.
BrightRidge (Johnson City Power Board) Rate Schedule List
| Schedule | Applicability |
|---|---|
| GSA-1 (Rate 440) | Small commercial, energy-only |
| GSA-2 (Rate 550) | Medium commercial with demand charge |
| GSA-3 (Rate 554/555) | Large C&I with high demand |
| TDMSA/TDGSA | Very large industrial (TVA agreements) |
BrightRidge (Johnson City Power Board) Rate Features & TOU Details
- TVA-governed General Power Service (GSA) rate tiers
- Monthly Fuel Cost Adjustment (FCA) added to all classes
- Demand charges begin at GSA-2 (first 50 kW free) and rise sharply at GSA-3
- TDMSA/TDGSA time-of-day agreements for the largest loads
- Tennessee sales tax (1.5%-7.5%) on most business charges
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full BrightRidge (Johnson City Power Board) Rate Optimization Guide →Other Data Access Programs
TVA EnergyRight & Efficiency Programs
As a TVA local power company, BrightRidge participates in TVA EnergyRight rebates, energy audits, and the Home Uplift program. These are efficiency/incentive programs rather than data-access programs.
- 01Review programs at the BrightRidge business and residential services pages
- 02Contact a Key Account Representative for large commercial efficiency projects
- 03Apply through TVA EnergyRight where eligible
Green Switch Renewable Energy
Voluntary renewable energy program (via TVA) allowing residential and business customers to buy blocks of renewable generation.
- 01Visit the Green Switch page
- 02Enroll through SmartHub or customer service
- 03Renewable blocks are added to the monthly bill
Limitations & Considerations
- ⚠No Green Button Download My Data or Connect My Data, despite SmartHub platform capability
- ⚠No EDI support and not listed on the DOE EDI utility registry
- ⚠No public or developer API, ESPI, or OpenADR endpoints
- ⚠No documented CSV/XML bulk export for billing or interval data
- ⚠Raw hourly AMI interval data is collected but not exposed to customers or third parties
- ⚠All third-party access is manual and requires written customer authorization
- ⚠No aggregator integrations (Urjanet, etc.) — Nectar provides API access to this utility's billing data (docs.nectarclimate.com)
BrightRidge (Johnson City Power Board) Data Access FAQ
Does BrightRidge offer Green Button or an API for commercial energy data?▾
No. BrightRidge has not enabled Green Button Download My Data or Connect My Data, and there is no public API or ESPI endpoint. Commercial customers use the SmartHub portal for daily/monthly usage, and any deeper data sharing is handled manually through customer service.
How can a C&I customer get interval (hourly) data from BrightRidge?▾
The Tantalus TUNet AMI collects hourly interval reads, but they are not exposed in SmartHub. To obtain granular interval data, call customer service at (423) 952-5000 (or a Key Account Representative at (423) 952-5142) and request a manual export; format and turnaround are negotiated case-by-case.
Which rate schedule applies to my business?▾
Small energy-only loads use GSA-1 (Rate 440). Medium loads with demand use GSA-2 (Rate 550, first 50 kW of demand free, then $15.46/kW). Large industrial loads use GSA-3 (Rate 554/555), and the very largest manufacturers may qualify for TVA TDMSA/TDGSA agreements.
What is the FCA on my bill?▾
The Fuel Cost Adjustment is a per-kWh charge that changes monthly to track TVA wholesale fuel costs. It is added to the base energy charge on every BrightRidge rate class, including all GSA tiers.
Can a third-party energy consultant access my BrightRidge data?▾
Yes, but only via manual authorization. You must authorize the consultant in writing with customer service at (423) 952-5000, after which BrightRidge can provide bills or usage data by email or file on a case-by-case basis. There is no automated third-party portal or aggregator integration.
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