Appalachian Electric Cooperative Data Access Guide
Appalachian Electric Cooperative (AEC) is a member-owned TVA distributor serving roughly 51,000 electric accounts across five East Tennessee counties. It runs the NISC SmartHub portal with Green Button Download My Data and a full Tantalus TUNet AMI network delivering 15-minute interval data.
How to Get Your Appalachian Electric Cooperative Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub Portal (billing) | ✓ | — | Residential, Commercial, Industrial | Bills, balance, usage graphs | Monthly | PDF / on-screen |
| Green Button Download My Data | ✓ | — | All metered members | 15-minute interval usage | Next-day | ESPI XML (zipped) |
| Community SmartHub JSON API | ✓ | — | Account owner | Interval usage | Next-day | JSON |
| EDI | — | — | None | N/A | N/A | N/A |
Billing Data Access
AEC provides billing data through the NISC SmartHub customer portal. Members view balances, due dates, bill history, and PDF copies of past statements. There is no formal third-party billing data program; consultant access is mediated through the customer's own SmartHub login.
What Data Is on Your Appalachian Electric Cooperative Bill
- Current balance and due date
- Bill history with PDF downloads
- Monthly kWh usage and usage graphs
- Payment history
How to Download Appalachian Electric Cooperative Bills (Business & Commercial)
- 01Log in to the commercial SmartHub account at https://aec.smarthub.coop/
- 02Open Bill & Pay to view and export PDF statements
- 03Use My Usage for kWh and demand trends
- 04For custom reporting or integration, contact business services at pallen-holbert@aecoop.org or 865-475-2032 ext. 1115
How to Download Appalachian Electric Cooperative Bills (Residential)
- 01Navigate to https://aec.smarthub.coop/
- 02Log in with AEC account credentials
- 03Select the Bill & Pay section
- 04Open individual bills to download as PDF
- 05Use the My Usage tab to view consumption graphs
Third-Party Access to Appalachian Electric Cooperative Billing Data
Customer-authorized portal access
- 01Obtain written authorization from the customer
- 02Access billing features through the customer's SmartHub login
- 03Download PDF bills for analysis
- 04Note: no dedicated third-party billing API exists
Want to understand the charges on your bill?
See the Appalachian Electric Cooperative Rate Schedules & Tariff Guide →Interval Data & Smart Meters
AEC deployed a full wireless Tantalus TUNet AMI network providing 15-minute interval readings across its territory. Members export interval data through SmartHub's Green Button Download My Data feature as zipped ESPI XML.
How to Download Appalachian Electric Cooperative Interval Data via Green Button
- 01Log in to https://aec.smarthub.coop/
- 02Open the My Usage tab
- 03Click Green Button Download My Data
- 04Select a date range (up to 14 months)
- 05Click Download Usage Data and save the zipped XML
- 06Extract the ZIP and import the XML into analysis tools
Interval data is essential for rate comparison and TOU analysis.
See which Appalachian Electric Cooperative rate schedule is best for your usage pattern →Third-Party API Access
AEC publishes no third-party data API. The underlying NISC SmartHub platform exposes a JSON API that the developer community has reverse-engineered (used with customer credentials only). NISC has separately announced a DERMS Integration Partner Program AEC could inherit. Officially, third-party access is mediated through customer-shared Green Button XML.
Available Appalachian Electric Cooperative API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| Interval usage (community/unofficial SmartHub JSON API) | https://aec.smarthub.coop/ (reverse-engineered JSON endpoints) | GET | JSON |
How to Register as a Appalachian Electric Cooperative API Vendor
- 01Obtain written customer authorization
- 02Have the customer download Green Button XML from SmartHub
- 03Import the XML into your analysis platform
- 04For custom integration, contact AEC IT / business services
EDI (Electronic Data Interchange)
How to Enroll in Appalachian Electric Cooperative EDI
- 01No EDI program is documented
- 02Business customers needing structured exchange should contact AEC business services at pallen-holbert@aecoop.org or 865-475-2032 ext. 1115
- 03Use Green Button XML as the structured-data alternative
Sources
Rate Schedules & Tariff Analysis
AEC's C&I rates are TVA distributor rates with a base customer charge, volumetric energy charge (declining-block above 50 kW), and a demand charge in $/kW for accounts over 50 kW. Demand charges dominate the bill for high-load-factor industrial customers, making peak management the primary lever. Manufacturing accounts over 1,000 kW receive TVA Manufacturing Credit Agreement credits.
Appalachian Electric Cooperative Rate Schedule List
| Schedule | Applicability |
|---|---|
| GSA Part 1 | Small commercial under 50 kW and 15,000 kWh |
| GSA Part 2 | C&I 50-1,000 kW with $15.84/kW demand |
| GSA Part 3 | Industrial 1,000-5,000 kW with manufacturing credits |
Appalachian Electric Cooperative Rate Features & TOU Details
- Three-part GSA structure scales with demand size
- Demand charge ($15.84/kW above 50 kW; $14.68-$16.69/kW for large industrial) is the key cost driver
- Declining-block energy charge above the first 15,000 kWh
- Energy charges include TVA Seasonal adder and monthly Fuel Cost Adjustment
- 3% overall increase effective October 1, 2025
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Appalachian Electric Cooperative Rate Optimization Guide →Other Data Access Programs
NISC DERMS Integration Partner Program
NISC, AEC's platform vendor, has announced a DERMS Integration Partner Program exposing APIs for distributed energy resource management that AEC could adopt.
- 01Monitor NISC DERMS program announcements
- 02Contact AEC IT to gauge availability
- 03Coordinate integration scope with AEC
SmartHub Mobile App
Native iOS and Android app for bill pay, usage viewing, outage reporting, and messaging.
- 01Download SmartHub from the App Store or Google Play
- 02Log in with AEC credentials
- 03View usage and bills on the go
Limitations & Considerations
- ⚠No formal third-party data sharing program (no Share My Data / Connect My Data)
- ⚠No published developer portal or official utility API
- ⚠No EDI support for commercial customers
- ⚠No documented aggregator partnerships (Urjanet, etc.)
- ⚠Third-party access is mediated entirely through customer authorization and Green Button XML
Appalachian Electric Cooperative Data Access FAQ
Can my energy consultant get my AEC interval data directly?▾
There is no official third-party API. The standard path is for the C&I customer to download a Green Button XML export (up to 14 months of 15-minute data) from SmartHub's My Usage tab and share it with the consultant. Direct integration can be discussed with AEC business services.
What interval granularity is available for commercial accounts?▾
AEC's Tantalus TUNet AMI provides 15-minute interval reads across the territory, exportable via Green Button as ESPI XML.
Does AEC support EDI for billing or usage (810/867)?▾
No. AEC does not publish an EDI program. Business customers needing structured data should use Green Button XML or contact business services for custom arrangements.
How far back does interval data go?▾
Green Button Download My Data provides up to 14 months of historical 15-minute interval usage.
Can C&I customers shop for a different electricity supplier?▾
No. AEC is a member-owned TVA distributor in a regulated market with no retail choice. Power is purchased wholesale from TVA and sold at board-approved rates.
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